Pine Bluff Postmaster Nathaniel Valentine advised members of the Pine Bluff Rotary Club on personnel shifts at local postal facilities Tuesday afternoon.
Valentine said that his employees have been shifted around in recent months.
“All of the Oak Park mail carriers were moved to the main office in the Federal Building,” Valentine said. “We still have a retail presence at the Oak Park location.”
Valentine said that the Pine Bluff Post Office operations process mail coming from and going to all Arkansas zip codes that begin with 716.
“Anything that starts with 716 is my problem,” Valentine said. “We are processing mail 24 hours a day. We get it from Monticello, Lake Village, Crossett, Dumas and many other places. Pine Bluff is a major hub for south Arkansas.”
Valentine said that he has 103 employees who include city and rural mail carriers as well as mail clerks.
“We have set up cluster box units at sites including the Pines Mall and Jefferson Square,” Valentine said. “So instead of the carrier going to each store in a shopping center they will deliver the mail to the cluster of mailboxes. They will still deliver packages to the stores.”
Valentine said that no retail customer is supposed to wait for longer than five minutes for service.
“If wait times are longer than five minutes then either I or one of my supervisors or another clerk will step in,” Valentine said.